







Sony Handycam DCR-HC44E - tape empty according to pc
I just got this camcorder and shot a bit of footage to test it, but the tape is empty according to my pc. I couldn't find anyone else with this problem and I don't know a lot about tech myself. So here's a description of what happens. If you need more details or pictures, please ask. I really want to use this camera and edit the footage on my pc.
First of all, the camcorder does connect to my pc. It's connected via a docking station and USB -port (picture 1). I press 'PictBridge PRINT' on the camcorder to connect with the tape (picture 2). Then theres a screen with a frame of the video that's on the tape. I can't press the two buttons on the right and the ones on the left bring me to a blue screen (picture 3). After that it says to check the connected device, my pc I assume (picture 4).
My pc makes a sound when it's connected and it shows up with the connected devices. I took screenshots of what it says. It says there is nothing on the device, but I can see the video I took on the camcorder itself. (The pictures on the memory stick do show up on my pc, everything works just fine there. So I don't understand what the problem is.)
Here's translations of the Dutch words:
picture 5: eigenschappen = properties
picture 6: verwisselbare opslag = interchangeable/convertable storage, text on the right = select 1 file to get more information and share cloud content
picture 7: this map is empty
picture 8: there were no new photos or videos found on this device