Should I quit my job?
I have been working at a 4 star hotel for over 2 and a half years (in the UK). But I’m starting to lose my mind. The rota doesn’t come out until Sunday every week so I didn’t know I was working tomorrow morning until halfway through today. The excuse is that they can’t make a rota early because most of their business arrives only a couple days before hand. I just think it’s unfair though and we should be entitled to at least see a week ahead at least. They expect us to run around and put 1000% percent effort in all the time. Otherwise we get shouted and sworn at but they can’t be bothered to give us a rota until Sunday. I think I’d be more understanding if I was treated with respect in stead they are hyper vigilant and nitpick everything you do. For example I put a big jug of water out on a table of 5 but got told off because apparently that jug is too heavy, even though they put out jugs that weigh more on breakfast service every morning. An even better example of this was back when i first started they said my jeans were the right colour. Suddenly 3 months later i was told to get a darker pair it’s small things like that they will pick apart every shift. It genuinely feels like working for the gestapo. The head chef/hotel owner seems to think shouting and swearing at people will make them perform better. Even his wife isn’t safe from this one time during a lunch service he was so obnoxious and nasty she just got a suitcase and left. You can’t defend yourself otherwise they go mental because they’re so fragile. They are also super tight like we never get fed apart from on Sunday when there is left over roast dinner. On Sundays I usually work 8.30 to around 5.30 but I never get a proper sit down break. I don’t even get to stop and eat until right at the end. They are also tight with shifts, this is because they can’t pay people much so compared to a year ago there’s always one or two less people which always makes a difference. They are only just considering giving me a raise after 2years but I’m turning 21 soon, so they would legally have to raise it anyway and I’d be back on minimum. I’m interested to read what other people think and find out how much of this is normal. Am I entitled? Or do I need to search for a better job? Is it a combination of both?