Motus! Saying Mc is inactive
Recently switched insurance, had it uploaded into Motus…it clearly shows my insurance is active but for some reason it’s making my Mc inactive by saying it’s not there. Got a letter saying so. Anyone else going thru this bs right now? We can’t book loads. Have called the FMCSA multiple times, asked to speak to supervisors. Our case was escalated 3 weeks ago but still nothing. Our business is taking a huge hit because it’s saying our Mc is inactive. Very frustrating. Anyone have any input here?