u/Enough-Bar4265

[removed]

Hi all, been a long-time user of Reddit, but this is my first time posting. Really exciting for me: D

I'll get to the point - I'm a reporter working on a story on property management companies resorting to AI for tasks used to be handled by real people, such as maintenance requests, leasing questions, or others. I'm curious if anyone's apartment has transitioned to AI in any way?

I recently learned that Avenue 64 and Emme, both managed by Essex Property Trust, have shut down their Resident app, which residents have previously used for maintenance requests, and have alerted their tenants that an AI hotline will be used for service requests called Eva.

Please feel free to also share your experience interacting with AI, excitement or frustration, all welcome! :D

They are also managing these properties in the following:

City	Links
Emeryville	Emme
Emeryville	The Courtyards at 65th Street
Oakland	The Landing at Jack London Square
Lafayette	Lafayette Highlands
Walnut Creek	Agora at South Main
Walnut Creek	Brio
Hayward	City Centre
Hayward	City View
Fremont	Boulevard
Fremont	Briarwood at Central Park
Union City	Verandas
Dublin	Connolly Station
Pleasanton	The Galloway
San Ramon	Bel Air
San Ramon	Crow Canyon
San Ramon	Canyon Oaks at Windemere
San Ramon	Mill Creek at Windemere
San Ramon	Foothill–Twin Creeks Condos