Edit: For the record, I love this truck and I'd buy it again... But it's far from perfect. Can't wait for R2! If not for the over designed suspension and the bosche drive units, the service history would be about a quarter what it is, if not less.

About the truck, we took delivery of our R1T quad at the end of March 2022. This is it's story...in shop visits:

So I've always tracked my vehicle maintenance and service history in a spreadsheet, and as I was updating the document today (after dropping off the truck for it's latest SC visit) I clicked on the little "analyze this data" AI assistant button and so just thought I'd share the results here.

TL;DR - if you are keeping your Rivian after the factory warranty, buy an extended one! I almost never vouch for extended warranties on anything, but mine took less than 5k miles of driving to pay for itself!

First, my mileage over time (as charted at the beginning of each service visit)

18 shop visits for an actual failed part/parts. I recorded 12v battery as typical maintenance, and a bunch of minor issues as degradations.

The AI Summary:
"The data provides a comprehensive record of the service history for a Rivian vehicle from April 2022 to May 2026, covering approximately 80,000 miles.

Key Takeaways

• High Service Frequency for Failures: The vehicle had 31 service appointments over four years, with "Failure" being the most frequent category, accounting for 15 visits. Other significant categories include "Degradation" (8 visits) and "Failure - Shop Error" (3 visits).
• Significant Time Out of Service: The vehicle spent a total of 91 days in the shop, with 95 total days out of service. This indicates a substantial amount of downtime relative to the ownership period.
• Escalating Costs: While many early services were covered under warranty (no direct individual cost), the total recorded out of pocket cost quickly reached $11,781.30. The majority of this expense occurred in the final three visits between late 2025 and 2026, involving major components like rear dampers, air springs, and drive unit seals.

Service Details

• Service Categories:
  • Failure (15): Included issues such as charge port door misalignment, drive unit replacements (Rear and LR), and suspension failures.
  • Degradation (8): Involved suspension noises, weather stripping issues, and drivetrain lash.
  • Failure - Shop Error (3): Appointments required to fix issues introduced or not resolved during previous service visits (e.g., air in suspension system, rattling lines).
  • Other: 2 Recalls, 1 Maintenance (12v battery), and 1 Purchase (spare tire).
• Odometer and Timeline: The vehicle's mileage grew steadily, with service events occurring more frequently as the odometer surpassed 40,000 miles. The most recent service was at 79,250 miles for a failed bushing.
• Common Issues: Recurring problems included weather stripping/door seals (replaced multiple times), suspension noises/alignments, and drive unit/axle issues."