Groww Issue: NAV next day
I placed a purchase request for an HSBC mutual fund on Groww on 8th October at 1:53 PM.
However, I was allocated the NAV of 9th October (which was significantly higher).
According to the details, the fund house itself received the request only on the 9th.
This effectively means Groww held my funds for nearly a full day before forwarding the request. That means Groww might have been using my funds for other purposes(a possibility).
As a result, I ended up with a higher NAV and had to bear the loss.
Has anyone else faced a similar issue with Groww (or other platforms) where the order was placed before cutoff but still got the next day’s NAV?
What was the resolution in your case? Did you raise a complaint with Groww / the fund house / SEBI, and did it get resolved?
Would really appreciate any experiences or suggestions. Thanks!