u/ExaminationTop5588

I bought a 1-year Strong subscription a few months ago.

When it works, it actually works really well and I have no complaints about the performance itself.

The problem is that every few weeks (usually around every 2–4 weeks), the server addresses just stop working. Every time this happens, I need to get updated addresses and reconfigure everything again.

It's pretty frustrating because sometimes I even lose saved favorites and settings in the process.

Also, this doesn't seem related to ISP blocking, and I'm already using Google's DNS.

What's making me wonder even more is that with services I used in the past, this never happened to me. I used the same link for years without ever needing to update or change anything.

Is this normal behavior with Strong, or are server address changes every few weeks unusual? Has anyone else experienced this?

Has anyone here requested a refund from Real-Debrid?

Personally, I still have around 60 days left, so it’s not a huge deal for me.

But I convinced two friends to try it for the first time literally one day before all this happened, and now they’re stuck with 180-day subscriptions for nothing.

The problem is that during the previous crisis, people who requested refunds reportedly got permanently banned.

So now there’s always that uncertainty - what if they eventually restore the service, and then you end up regretting asking for a refund?