Urban Company Native Purifier 2 Year refresher Kit
I have an M1 Urban Company water purifier that’s a little over 2 years old now, so the warranty period has ended.
I’m not facing any issues with water quality, flow rate, taste, or the purifier itself. The tds we get even without a purifier is around 300. However, UC is recommending and making calls everyday asking that I replace the filters because it has been 2 years. The quoted cost is around ₹5,000.
Is filter replacement really necessary just because 2 years have passed, even if there are no visible issues?
How do Urban Company’s filter/replacement costs compare with brands like Kent, Aquaguard, Livpure, AO Smith, etc.?
Are there any discounts, offers, or negotiation options that existing customers have successfully used?
I’m trying to understand whether this is genuine preventive maintenance or just an upsell