PAID JOB Printer not working useless support
PAID JOB BASED IN LONDON
Printer- Anycubic kobra 3 with ace pro
So in November 2025 I bought a printer, didn’t take it out of the box until middle of January and used it around the 18th for the first time. March the 6th it stopped working. Print quality was going downhill to the point where one of my last prints was just a lump of sh*t. I have been back and forth with the support team from Anycubic and they’ve just recommended the same things over and over again even made me buy replacement parts worth £30 then after 3 months of emailing offered me 1K of free filament 🤯. They are of no help and now are just defending themselves with aggressive emails. All I want is for the thing to work again. Last email I was asked to print something and show them. The printer now isn’t even recognising the ace pro even after unplugging it and re plugging it back in. The support team had no answer to this. I am requesting for someone to either A come and take a look at the printer or B have me bring it somewhere to be checked. ASAP