u/FINNALICOUS

On multiple switches we have parental controls set up but the email that’s set up with the parent account dosent exist due to it being an old work email. With my son buying his switch with his own money I thought I’d let him take off the controls but we have no way to. We also don’t know the pin to the switch. Every time we ask Nintendo for help they say we need to find old bank statements to prove our identity but our bank dosent have any of them for some reason.