▲ 5 r/Gemini
Gemini froze my account for 2+ weeks and ghosted me
Gemini froze my account after flagging an LTC withdrawal. I answered every question they asked immediately and told them I no longer wanted the withdrawal to go through.
They initially said their team was reviewing it, but it’s now been over 2 weeks and they haven’t responded to any of my follow-up emails. I even opened another ticket and they just redirected me back to the original one.
No timeline, no update, nothing. Meanwhile I can’t properly manage my own LTC while the price moves.
I understand reviewing a flagged transaction, but 2+ weeks with basically zero communication is ridiculous.
Anyone else deal with this? How long did it take to get your account back?
u/Familiar_Couple_1097 — 4 days ago