Did I Make A Mistake? Fin/Min
I ordered Fin/Min last week and there has been no updates since. Is this normal? I was expecting 2-3 days for processing and then shipping it out. I received an AI l-generated response from them:
Hi xxxx,
Thank you for reaching out and i totally fair question, wanting a clear sense of when your order will actually ship is important, especially so you can plan around it. Let's go over what I can share.
I want to be upfront with you: on our end, we don't have visibility into an exact ship date for this order right now, so I'm not able to give you a specific day it'll go out. I know that's not the precise answer you were hoping for.
What I can tell you is that once it does ship, delivery typically takes about 2-5 business days to arrive from that point.
You can view all tracking information on your orders page, which can be visible by using the link below.
If you have questions or need help with anything else, we're always happy to help!
Thank you,
Hims and Hers Support