u/Fantastic_Fig_2025

Hi all,

I have been going to Mill Brook Animal Clinic for about 7 years. Over the past year, things have taken a turn for the worse. The administrative experience is atrocious. No one picks up the phone half the time. When you do, I swear it must be a call center because no one has any info. We just got a call that our dog is going to need this big procedure when our last appointment was just for some yearly blood work, which came back normal.

I'm nervous about trusting Google as Mill Brook still has high ratings. Is Porter Square still good? Or Arlington Animal Clinic? We are in need of a place that can handle dental care and dogs who are scared of vets (she tries to hide).

I feel like I made a terrible mistake going to Mill Brook, and it is costing my dog dearly.

I bought a nest doorbell way back when and had been paying for nest aware ever since.

Six months ago, I cancelled because my doorbell kept going offline, would say there was no activity when I could clearly see people on my porch, and would not recognize people as people, instead marking them as motion. The final straw was when the car directly in front of my house was broken into and the door bell sensed nothing for so long, it stopped recording.

Lately, it's gotten better and I got a reminder that my subscription is going to end. Try as I might, I couldn't find a way to resubscribe. After hours with Google support, I found out I can't. I have to wait for my membership to end, and then I need to make a new account. I'll lose all of my history. There's no way to avoid this.

I now have once again lost the incentive to subscribe.