I opted out of having a meal in a upcoming SAS flight, because I thought I would have time to eat in the lounge, but things changed and I will have to dine onboard. The problem is that I cannot "opt out" of my "meal selection" (no meal). I can only change from "no meal" to other special options like "vegan" and "gluten free". I want a normal meal, but the app doesn't give me this option
Tl,dr: I got scammed on Etsy. Can't review seller because Etsy doesn't allow. Shop still active. Etsy support does nothing.
Hi all, I am very upset about this, I bought 2 desks from NodekoPL shop almost 6 months ago. The estimated delivery time was 3 weeks. After not getting the desks in the original estimated time, the seller started with excuses, saying that his family was sick and asking for more time to finish the project. I allowed him as much time as he needed, offered my best wishes and was not pushy at all towards them finishing the project sooner. After a long delay, and no news from them, I finally asked what the estimation was, they said that, in order for me to feel safe, they would cancel the order, refund me the money and after I received the product arrived I could pay them privately outside Etsy. It all felt fair and safe. After a very long delay, they finally shipped something and provided me with a tracking number. When the package arrived, it was definitely not two desks, just some small wood samples:
The seller obviously started ignoring me and never replied to my questions about what is the meaning of this. It makes absolutely no sense. Why even bother spending money to ship some random thing, specially after already giving me my money back?
In any case, even if I have my money back, I am quite upset because I wasted 6 months waiting for two desks that never arrived, and wasted time communicating and being nice to this lier. Also, there were some good discounted options that appeared during this time from other shops that I couldn't buy because I had my money invested on these two desks that never arrived.
What kills me is that the seller is still operating, probably lying to more people, and with good reviews, and I can't do anything about it. Since the seller "cancelled" the order on Etsy's system, I can't even leave a negative review. I contacted Etsy support to talk about this, because his shop needs to be taken down. But Etsy support is just ignoring me. They said the case would be escalated and a supervisor would get back to me, but this was a month ago and nothing happened. I tried contacting them many times after this and all they say is that someone will get back to me.
My take on this? Etsy is stalling because they support and even encourage this type of behavior because it keeps seller's ratings high and therefore more people will buy on the platform. If sellers had bad reviews, Etsy would sell less overall.
