[HELP] 4.3 Rating. Will customer service help me if it was the customer that was lacking?
Hello, so I've gotten 4.3 rating on my gig because my client was a poor communicator. My niche is Vocaloid and I make them sing/talk for clients. One client asked me to do a song. It is said on my gig that my "tuning style" is realistic however, I can customize it per request. That said, client sent a vocal reference that was robotic so I did just that when recreating in vocaloid. I also gave a custom offer where client can get UNLIMITED revisions for it. When I finally delivered the order, they wrote a review saying "I was expecting a bit more realistic performance" despite the reference audio being robotic and they also did not use the revisions i gave.