Peony Melbourne - one of the worst customer service I've experienced

Went to Peony Melbourne to buy Marc-Antoine Barrois Tilia as a birthday gift for myself. It's the only store that had it in stock so had to go there physically to try it first before buying it.

However, the whole experience was completely ruined by the lady who works there. Rude, judgmental, and overall not a good customer service. Everything I did from spraying to tester strips to smelling fragrances, she was keeping an eye on me. Was even told I was doing it incorrectly and to let her spray all the ones I want moving forward.

Did end up buying Tilia as I loved it but will not be going back there because of her. Compared to Libertine Parfumerie and Connection Parfumerie who had excellent customer service, Peony Melbourne is the complete opposite.

Should have read the reviews on Google as well before going so that my expectations for a great customer service would have been dialled down a bit.

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u/Filo_Guy — 2 days ago

SOTD Thursday 30/07/2026

Clive Christian Hedonistic. A woody, smoky, slightly sweet fragrance. For me, it's the best offering from the house of Clive Christian. Way better than Blonde Amber. Going to see Spiderman: Brand New Day today.

What fragrance are you currently rocking today?

u/Filo_Guy — 22 days ago

SOTD Friday 17/07/2026

Wearing this masterpiece from master perfumer Jordi Fernandez. Imagine Babycat but remove the leather/suede note and make it alot smoother. This is what that smells like.

u/Filo_Guy — 1 month ago

SOTD Tuesday 07/07/2026

Going with my new purchase. Il Padrino from Sospiro. A boozy fruity fragrance that is perfect for dates or special occasions. Celebrating wife's birthday today so definitely a good time to wear it.

What's your SOTD?

u/Filo_Guy — 1 month ago

My latest (and hopefully last) purchase

Bought it overseas and had it shipped to my country. Blind bought it because I managed to get it at a great price. After buying it and waiting for it to get shipped, I tested it yesterday in store and my god did I loved it.

u/Filo_Guy — 2 months ago

D'Orsay Tonka Hysteria or Frederic Malle Musc Ravageur. Are they the same and redundant to have both?

As per title. I've got Musc Ravageur on the way and also eyeing Tonka Hysteria. I'm unsure whether they are similar and a bit redundant to have both.

I want a warm spicy vanilla fragrance that's not Nishane Ani or PDM Althair.

Any other recommendations are welcome.

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u/Filo_Guy — 2 months ago

Warm spicy vanilla recommendations

I'm currently in the vanilla phase and looking for a warm spicy vanilla. I've smelled Althair and Ani. Both are great but want to find other options out there. Please share your recommendations and thoughts to me.

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u/Filo_Guy — 2 months ago

SOTD 21/06/2026

Finally got this and it is SO GOOD! A perfect all-year round fragrance!

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What's your SOTD?

u/Filo_Guy — 2 months ago

25% cashback from Shopback when buying fragrances from David Jones. Can someone confirm this and does it work on items that have 20% off?

Shopback is doing 25% cashback (capped at $125, ends at 10PM tonight) on beauty products from David Jones. Can someone confirm that it works for fragrances and whether it works for items on sale?

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u/Filo_Guy — 3 months ago

Nishane Ani X and Electimuss Imperium. Is it redundant to own both?

I've got Electimuss Imperium coming in shortly but I'm thinking of getting Ani X. Is it redundant to own both?

u/Filo_Guy — 3 months ago

Nishane Ani/Ani X or Electimuss Imperium?

Thinking of getting either one. I've smelled Ani and Ani X and I like it. Haven't smelled Electimuss Imperium but I kinda want to get it because I like the Aventus DNA as well.

What are your thoughts and comments? Help me decide.

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u/Filo_Guy — 3 months ago