u/Financial-Reward4380

There is a tutor i have taken a break from because literally every lesson the lesson starts with "how was your weekend" in my target language and ends with "any planes for the weekend.

He is great in the actual lesson but we spend 15 minutes each lesson discussing my weekend despite the fact he knows I work literally every single weekend !!

I\nWill take a class with him next week.And this time , I was on vacation african , so I have something else to say besides , I worked..

Anyone else here that question?? But of course , then also asking my plans for this weekend..

Like seriously, I've heard of several stories of Aspen police getting involved with employee situation after business or hotel called cops on them over stupid stuff

Short post but I feel like hospitality in general and.. seasonal work especially.. has a lot more employee drama and long term grudges than other industries. Am I right? What are the causes

Note: I still stand by that there are benefits to taking a cold shower and do not at all condone all my own actions.

Background: I had a background being an overnight MOD in large luxury hotels overseeing night audit/security/bellman. Only limited exposure to front desk but I did help of course at night. The job offer I received said overnight manager, but as I was far away they gave the job to someone else and did not tell me and when I arrived I was offered the overnight managers nights off and the other days at the front desk. I took it as I had no options at the time.

Good news: I got along with the overnight manager very well. An older fiesty lady. Bad news: during my training she was accused along with LP of stealing a guest item but they could not prove it. When I was being trained I was told by the front desk girls "watch out for overnight they steal stuff!"

The overnight team of this resort hotel which was small but luxury was 2 LP officers and the overnight manager and me and an IRD Cook and Server and sometimes a housekeeper and a valet who stayed until around 2 AM. The front office during at night was staffed with one of either myself or the overnight MOD and one of the LP officers or both of the front office based staff. Sometimes it was staffed with both me and the overnight mod when security was not available or sick, etc. When the overnight manager and I worked together some big disaster always happened and both of us were very poor at polish standards for forbes 5 stars. We handled the situations well, but not guest interaction at all.

Problem with me working front desk was I am NOT polished at all. Extremely awkward. Stutter.. but I was often exceptional in the technical side and handling weird situations like drunk guests which kept me as an overnight management very long at. This often made all the agents extremely angry at me when I worked my PM shifts and had to wait till 10 or 11 PM to have the overnight manager defend me. This caused a lot of shift change chaos. The AM and PM team would not speak with either one of us directly.

The one disaster we did not handle well was during a forbes inspector. Usually hotels will know who the forbes inspector was.. So we will all on top of our game!

One night the hot water went out. The overnight MOD and I were answering phones and explaining it to the guest. One of the guests who called was the one who believed to be the forbes inspector and she got overly hostile to the overnight manager on the phone. After I was finished calling in emergency engineering in to fix the situation, she had me speak with the hostile guest and this was happen just as a morning front desk agent came early because she was asked to come early because it was going to be a busy check out morning and the forbes inspector was there. Just as she walked to come in the back office she heard the guest yelling on the speaker phone and then I said "Well mam, there are benefits to taking a cold shower!" at that point that funnily laughed and that soothed her over a bit and I explained (which I should have explained first) that engineering was coming to fix the situation.

At the end of the phone call the front desk agent was absolutely LIVID At me for saying that there are benefits to taking a cold shower and she started yelling at me and said I was the worst front desk agent she ever seen (I was technically a supervisor due to my job offer being overnight manager but by the time it came it was filled and I was given a somewhat elevated position). The agent started to mock my stutter, call me retarded, etc. The overnight manager came to the back to try to settle the situation but it made it work and it ended up being three people arguing. The agent then said "2 against 1 is not fair" and then called the Front office manager but she didnt answer, then she called the more senior security officer and he answered but was in another state. He heard me call the agent a "b*tch". The security officer said loudly over her cell phone that I had to leave this INSTANT but the overnight manager over rode him as me calling the agent was in reaction to all the names she called me.

Two more agents and another supervisor came in. Two agents came to the front to try to keep the front desk ran. But the other supervisor, the agent, the overnight mod and myself were all arguing. The front office manager finally came and calmed the situation a little bit but she called the police as she stated she needed to make a record over the cursing and to show to forbes that they tried to take action of the situation to save their 5 stars. I then said to the front officer manager WHATEVER. The cops came and questioned myself and the overnight MOD to death. The cops first said "EVERYONE NEEDS TO CALM DOWN". The front officer manager said "this guy (pointing to me) has put our 5 star at risk. The officer said that he can't litigate that. The agents all started to say all my personality flaws and the overnight manager personality flaws. The officer told everyone to stop yelling or he would lock everyone up and then said directly to me that I need to be able to perform all job functions when I mentioned im protected under the ada

I understand the morning front desk perspective because she saw one manager and one elevated/supervisor (me) lose control of the situation.

The funniest thing at the end: the hotel passed the forbes 5 star inspection as the person we thought was the forbes inspector was NOT the forbes inspector and the one who actually was, we hit virtually every point as she didnt come to the desk until around 8 am !

I ended up quitting after a huge write up. the front desk agent was put on a final written warning, the overnight manager quit on her own a month later. Due to the situation I was given a rehirable status but they told me they were being generous and that I would NOT be considered for a front desk position in the future.

In some ways I am lucky. Still rehirable. This was not a huge corporate hotel. I feel like in this situation, in a corporate hotel, everyone would have been fired who was involved directly. It also got me out of hospitality which was a sucky industry for me.

Later the local police told me that I should NOT work in a hotel ever again. However I do feel like the officer over stepped his bounds here

Note: I still stand by that there are benefits to taking a cold shower and do not at all condone all my own actions.

Background: I had a background being an overnight MOD in large luxury hotels overseeing night audit/security/bellman. Only limited exposure to front desk but I did help of course at night. The job offer I received said overnight manager, but as I was far away they gave the job to someone else and did not tell me and when I arrived I was offered the overnight managers nights off and the other days at the front desk. I took it as I had no options at the time.

Good news: I got along with the overnight manager very well. An older fiesty lady. Bad news: during my training she was accused along with LP of stealing a guest item but they could not prove it. When I was being trained I was told by the front desk girls "watch out for overnight they steal stuff!"

The overnight team of this resort hotel which was small but luxury was 2 LP officers and the overnight manager and me and an IRD Cook and Server and sometimes a housekeeper and a valet who stayed until around 2 AM. The front office during at night was staffed with one of either myself or the overnight MOD and one of the LP officers or both of the front office based staff. Sometimes it was staffed with both me and the overnight mod when security was not available or sick, etc. When the overnight manager and I worked together some big disaster always happened and both of us were very poor at polish standards for forbes 5 stars. We handled the situations well, but not guest interaction at all.

Problem with me working front desk was I am NOT polished at all. Extremely awkward. Stutter.. but I was often exceptional in the technical side and handling weird situations like drunk guests which kept me as an overnight management very long at. This often made all the agents extremely angry at me when I worked my PM shifts and had to wait till 10 or 11 PM to have the overnight manager defend me. This caused a lot of shift change chaos. The AM and PM team would not speak with either one of us directly.

The one disaster we did not handle well was during a forbes inspector. Usually hotels will know who the forbes inspector was.. So we will all on top of our game!

One night the hot water went out. The overnight MOD and I were answering phones and explaining it to the guest. One of the guests who called was the one who believed to be the forbes inspector and she got overly hostile to the overnight manager on the phone. After I was finished calling in emergency engineering in to fix the situation, she had me speak with the hostile guest and this was happen just as a morning front desk agent came early because she was asked to come early because it was going to be a busy check out morning and the forbes inspector was there. Just as she walked to come in the back office she heard the guest yelling on the speaker phone and then I said "Well mam, there are benefits to taking a cold shower!" at that point that funnily laughed and that soothed her over a bit and I explained (which I should have explained first) that engineering was coming to fix the situation.

At the end of the phone call the front desk agent was absolutely LIVID At me for saying that there are benefits to taking a cold shower and she started yelling at me and said I was the worst front desk agent she ever seen (I was technically a supervisor due to my job offer being overnight manager but by the time it came it was filled and I was given a somewhat elevated position). The agent started to mock my stutter, call me retarded, etc. The overnight manager came to the back to try to settle the situation but it made it work and it ended up being three people arguing. The agent then said "2 against 1 is not fair" and then called the Front office manager but she didnt answer, then she called the more senior security officer and he answered but was in another state. He heard me call the agent a "b*tch". The security officer said loudly over her cell phone that I had to leave this INSTANT but the overnight manager over rode him as me calling the agent was in reaction to all the names she called me.

Two more agents and another supervisor came in. Two agents came to the front to try to keep the front desk ran. But the other supervisor, the agent, the overnight mod and myself were all arguing. The front office manager finally came and calmed the situation a little bit but she called the police as she stated she needed to make a record over the cursing and to show to forbes that they tried to take action of the situation to save their 5 stars. I then said to the front officer manager WHATEVER. The cops came and questioned myself and the overnight MOD to death. The cops first said "EVERYONE NEEDS TO CALM DOWN". The front officer manager said "this guy (pointing to me) has put our 5 star at risk. The officer said that he can't litigate that. The agents all started to say all my personality flaws and the overnight manager personality flaws. The officer told everyone to stop yelling or he would lock everyone up and then said directly to me that I need to be able to perform all job functions when I mentioned im protected under the ada

I understand the morning front desk perspective because she saw one manager and one elevated/supervisor (me) lose control of the situation.

The funniest thing at the end: the hotel passed the forbes 5 star inspection as the person we thought was the forbes inspector was NOT the forbes inspector and the one who actually was, we hit virtually every point as she didnt come to the desk until around 8 am !

I ended up quitting after a huge write up. the front desk agent was put on a final written warning, the overnight manager quit on her own a month later. Due to the situation I was given a rehirable status but they told me they were being generous and that I would NOT be considered for a front desk position in the future.

In some ways I am lucky. Still rehirable. This was not a huge corporate hotel. I feel like in this situation, in a corporate hotel, everyone would have been fired who was involved directly. It also got me out of hospitality which was a sucky industry for me.

Later the local police told me that I should NOT work in a hotel ever again. However I do feel like the officer over stepped his bounds here