u/Flaky_Shift436

I just want to come on here and rant/ let people know this issue I had with Taobao recently.

Up till like Feb this year (2026) I've been able to trust their SG Local Return label. (In case you don't know, items with this label will allow you to return up to 5 items per month with free doorstep pickup).

But in Apr/May when I wanted to return the items they told me this pickup service is not available. Mind you, it's from the same shop I've been buying from and returning items in Feb and before. They argued that it's only available for the items if the label shows AFTER I made my purchase in my purchased list. ???

I was so upset by this because that just means they are outright lying to their consumers. But they didn't care just keep calling me to say it's not available, but "you can still return the items by ordering delivery yourself". Hello, don't they know the return will be like $50++ if we order it ourselves??

So yea, in the end I couldn't return my items and they are just sitting here now.

As the title above. I think the fans love Tamagotchi so much that we're too forgiving and that's why they don't care? Same with the Angel age counter staying at age 8. Unless it's really an issue they can't fix?

I feel like with the amount of fans and money they earn, they could put in more effort into the rereleases. It's just a bit disappointing because the product is good but the hardware is not. What are your thoughts?

P.S.: I reached out to Bandai US earlier but honestly I think at most they're going to say "We will forward it to Japan HQ".