Order Arrived
So my order go to the house at 515pm tonight. I took it directly from the UPS driver. The vials have been sitting on his truck since 6am this morning in the Arizona Heat. When i opened the package - the vials were warm - I put them in the refrigerator. The ice pack had completely melted and was 89 degrees measured with a thermometer.
I also look at each vial - each 2ml vial is roughly 1/4 to 1/3 full. Which tells me there is less than 1ml of fluid. The prescription says to take .3ml twice and .6ml twice for the 1st month - that is 1.8 ml - not nearly enough in the vial.
The same goes for the next 2 months - there should be about 1.6 ml in each to have enough.
Is this normal? Can i get a refund? Should i go with the charge back route?
UPDATE - based on some vial measurements and rough calculations - the vials are 10ml vials. This has also been confirmed by some users that GreenwichRx uses 10 ml vials. This makes the quantity make sense. The vial itself is clearly labeled as a 2ml compounding vial - you can see the 2ml on the picture below. I believe they may have just used the wrong sticker.
As far as heat - I guess this is normal, or at least ok. It appears this stuff is stable at temperatures above 100 deg for a few days.
So Start Day is Monday - have a medical procedure on Monday morning that prevents me from starting today. Looking forward to dropping some weight and treating my non-alcoholic fatty liver disease.