u/Fragrant_Arm_6300

I have a domestic flight booked on Wednesday where I got a confirmed flight upgrade at time of booking and points deducted. I was not able to check this morning (despite having a business seat number), rang them and they told me the upgrade was cancelled and refunded my points. (No reason for cancellation provided)

Im a bit pissed as all the economy seats are now in the middle seats and also bummed that they can cancel confirmed upgrades like this.

Should I even bother writing a complain to Virgin or just advocate my business to use QF?

Edit: Called again and upgraded on the same flight. Im so confused.

Hi all, can I ask if anyone has access to loadings on QF82 on 28/6/26? Looks like its an A380 with plenty of first and business class seats on Expertflyer seat map but not many seats for sale on website?

Im thinking its either a plane swap or a whole bunch of people have not selected their seats but the former is more likely.