u/Frosty-Comment6412

I got a mystery one time fee of $180 on my bill this month listed as ‘bundle services’ no one can explain it. I spent about an hour in the chat with a representative who just kept saying ‘it’s for bundle services’ but couldn’t describe what that what, what the services were. I was never told about a fee. I’ve now been on hold for over 30 mins trying to reach someone by phone.

Does anyone have advice on how to get rid of this fee more effectively? I have things to do and can’t stay on the phone forever, it’s taking up my work hours. Can I dispute this charge with my credit company?

Looking to build a granny flat/ carriage house on our property in the next year or two and want to start planning, getting permits etc. The company we planned on consulting has absolutely awful reviews and apparently subcontracts the whole thing out to random people.

Would love recommendations on who to check out/who to avoid from anyone who’s had a big project done in recent years. It’ll be just west of Ottawa.

Thanks!