Custom Product Fields
Hi everyone,
I'm currently working on an engagement ring website and I'd love to get some feedback on the overall structure.
The website is divided into two main categories:
- Moissanite engagement rings
- Lab-grown diamond engagement rings
Each category is then split into different styles (solitaire, two stone, halo, hidden halo, etc.), and each product has multiple variations (14K or 18K gold, white/yellow/rose gold, ring size, and so on).
So far, everything is pretty straightforward.
The challenge comes with the lab-grown diamond rings, because there are no fixed prices because the final price depends on the specific diamond selected. Instead of displaying a price or an "Add to Cart" button, customers are asked to fill out a short form with a few questions, after which they're contacted by the sales team with a personalized quote.
I'm currently trying to figure out the best way to handle this from both a UX and site structure perspective, and how to redirect them to an email address or CRM. If you've worked on something similar or know of websites that use this kind of quote-based flow instead of fixed pricing, I'd really appreciate your thoughts or any examples.
Thanks in advance!