u/Fun_Can_5070

r/founder r/SampleSize r/Appstore r/righttorepair r/repair

What makes people repair something rather than replace it? (18+, Worldwide)

I’m researching how people deal with broken phones, laptops, appliances, and other devices, particularly what makes someone attempt a repair, seek professional help, give up, or replace the item.
I’m interested in responses from anyone who has dealt with a broken device, including DIY repairers, technicians, Repair Café/Restart volunteers, and repair-shop owners.
The survey takes about 2–3 minutes and is mostly multiple choice.

Complete the survey

Responses will be used for research purposes, and if I receive enough responses, I’ll share a summary of the findings with the community.

u/Fun_Can_5070 — 6 days ago

▲ 3 r/repair+2 crossposts

Honest question: would you use this for repair problems?

Hi everyone,

I’m building a small startup called CanFixIt and I really need honest feedback, not compliments.

The idea is: when something breaks phone, laptop, appliance, electronics you upload a photo, explain the issue, and the app gives an AI diagnosis, safety advice, and first repair steps. If it’s too hard, you can ask a real repair expert for help by chat or video.

I’m trying to understand if this actually solves a real problem, or if people would still prefer Google, YouTube, Reddit, or a local repair shop.

I’d really appreciate your opinion:

Would you trust an app like this for a first diagnosis?

What would make you use it or not use it?

And if you repair things, would this help you find better clients, or would it just create more noise?

I’m asking because we’ve spent a lot of time building it, but I don’t want to push something people don’t really need. Any honest criticism would help a lot.

reddit.com

u/Fun_Can_5070 — 2 months ago