u/FungusNugget

A customer emailed us stating that she thought she got food poisoning from our food and after a kind and productive back and forth conversation, she realized it was probably her food sensitivities acting up and not food poisoning from us. However, see has already left a poor review on yelp stating that she thinks she got food poisoned by us and has not updated it after we conversed. What should my next steps be? I really don't want potential customers to see her negative review saying, "the food was delicious, but food poisoned me" and have that negatively impact our business.

Since she stated it was probably her food sensitivities acting up and not food poisoning, I don't feel that her review is accurate or honestly reflects our business... Let me also be clear that she did not notify us of any of her sensitivities when we prepared her food, so there was nothing that our business did to cause her issues.

Is there anything I can do to fix this? Is it appropriate to ask her to change her review now that it's clear the issue isn't food poisoning? What if she doesn't change her review? Could I ask yelp to remove her review if I provide the email evidence that she clearly states it's isn't food poisoning and it is instead her food sensitivities?

Am I just going to have to accept that we have a negative review? (We had only 5 star reviews until this, but not very many reviews total, so I'm really not thrilled about this).

I just discovered that my business profile has disappeared. I'm not sure if it was suspended or disabled, but it says I need to verify it and it appears that my business profile no longer exists?!?!

I've had a business profile set up for years and it was verified already, so I'm not sure what has happened - I was getting email notifications when customers would leave a review, but never got an email notifying me of it getting shut down.

I have no idea what to do. Can anyone give me guidance on what to do to get it back?

My MIL gifted me the AquaPure Produce Purifier which uses electrolysis to clean your produce of microbes and pesticides. It sounds like a wonderful machine... but I was curious about the compounds created through the electrolysis process, so I did a little research. According the the website, the machine produces chlorine (Cl2), sodium hydroxide (NaHO), and sodium hypochlorite (NaOCl).

Here's the thing: NaOH is Lye and NaOCl is bleach!!! So essentially this machine is creating lye and bleach for produce to sit in for 5 minutes... I feel like this is not a safe option to clean your produce with... Will rinsing it all away once the 5 minute process is complete be good enough?

This seems super sketch... What are yall's thoughts?

I have started playing oboe again after not playing for 16 years. But before that, I played for 7 years, so it's come back pretty well.

I am loving music from the Lord of the Rings right now and would love to play "Concerning Hobbits" but I'm having a hard time finding sheet music for oboe. Does anyone have any recommendations on how I could find it?