
What even happened during the support
I had ordered three pizzas from pizza hut yesterday at 10pm around that time and got it delivered by 11, Thing is when the order is past 10:30pm the flat does not allow doorstep delivery so there was a mistake in my order and i could not inspect the order itself.
I go down to the gate and find one of the pizzas are not there and immediately took the photos and tried to contact support, I called and message for a solid 10-20 min with no response at all. Stood waiting on their line on which THEY cut the call not me.
Then today afternoon i open the app to check if any action is possible and see that there was a response, but it was not at all there yesterday night because for a solid 20-30 min multiple people were hungry and only 2/3 items coming absolutely destroyed the sanity. And i had already uploaded pictures to whatever bot i was talking to.