r/swiggy

I'm getting them in 6 mins in my area, is it safe to order my Instamart?

Why do u think mops and brooms and cleaning items r coming 😂

Yesterday we ordered from Ah So Yum on Swiggy. One of the items was the Veg Say Cheese Bao.

Unfortunately, we were served what appeared to be a non-vegetarian bao instead. We only realized it after taking a bite. Two of us are strict vegetarians, and the realization made us throw up.

We immediately called the restaurant and spoke to the manager. While the mistake was acknowledged, there was no meaningful effort to understand how such a serious lapse happened or to make things right.

This isn't just a wrong order. For many people, vegetarianism is based on religious beliefs, ethics, or dietary restrictions. Serving non-vegetarian food instead of a vegetarian order is a serious quality control failure. Customers shouldn't have to inspect every bite before eating.

I've already raised the issue with Swiggy, but I genuinely don't think a simple apology is an adequate response for something like this.

Has anyone dealt with something similar?

• Can this be reported to FSSAI?
• Is there any consumer forum or legal action that can be taken in cases where a restaurant serves non-vegetarian food instead of a vegetarian order?
• Has anyone successfully held either the restaurant or Swiggy accountable for something like this?

Would appreciate any guidance.

I ordered two nakpro whey from it as they were in offer for 999 each only , but recieved one of them to be damaged contacted chat support they denied as there bot image verification denied provided video proofs also but no proper resolution yet please guide me what to do

So I bought this packet of coke zero about 2 days ago, finished more than half the packet and this is what I found inside it today. Honestly raises serious concerns about health and storage conditions

I recently bought an iPad 11” (A16, 128GB) from Swiggy Instamart for ₹34,900.

I paid ₹20,000 using Swiggy gift vouchers purchased with my HDFC Infinia card. (10K with add on card)
Remaining amount using my SBI Cashback credit card.
The deal seemed too good to pass up, but after purchasing, I couldn’t find this price anywhere else. Most websites either show it as ₹49,900 or it’s out of stock.
I also checked the serial number on Apple’s warranty page, and it shows the device details correctly with the warranty activated.

My questions are:

Has anyone here purchased Apple products from Swiggy Instamart?

Is it a reliable place to buy Apple devices?

Could I face any issues in the future regarding Apple’s warranty, service, or authenticity?

Has anyone had to claim warranty for an Apple product purchased through Instamart?

Would love to hear your experiences. Thanks

I ordered Domino’s through the Swiggy Toing app and paid ₹239 online. The food was never delivered. The recipient did not receive a call. Still, the order was conveniently marked as “delivered”.

So I contacted support. They asked whether I wanted a refund or a replacement. I chose a replacement because the food was needed at that time. Simple, right?

Apparently not.

The replacement order arrived, but the delivery person asked for ₹315. Why? For what? I had already paid for the original order. The replacement was supposed to fix their failed delivery, not become a new paid order. Also, the original order was ₹239, so how did this magically become ₹315?

Obviously, I refused to pay.

Then I went back to support and asked for a refund. At one point, they even asked whether they should process a refund of ₹239, and then immediately told me to ignore that message. After wasting more time, they finally said they could not initiate a refund and could not offer any compensation.

So let me understand this business model:

Take the customer’s money.

Do not deliver the order.

Mark it as delivered.

Offer a replacement.

Ask the customer to pay again for the replacement.

Then refuse a refund or compensation.

Brilliant system.

Edit: FYI, I have not been to India for the last 5 years. Too many people coming up with ways to overcome this kind of experience. I appreciate it. But the root problem is here the business commiting fraud. If you find other ways, what is the guarantee the business will stop commiting frauds ? People should stand up against frauds

Got for 3 months at ₹299 Swiggy OneBlack especially useful in these rainy days! I hope it’s worth. Would love to know your opinion.

First it was delivery fee, okay understood. Then handling fee, fair enough. Then they introduced a platform fee for the tech, agreed. Now a convenience fee on top of that for verifying age for tobacco products? Swiggy just keeps finding reasons to add new charges every other month.

Why does macrons from smoor have this high protein tag what is this stupidity 🤣

In the end, KFC cancelled it from their side. Wasted so much time. If there aren't any delivery partners available, just don't accept my order swiggy.

It took my all to not start swearing lol.

First of all why even use AI to create photos of most common food items ? Even if you have to, at least make it look as close to the item. What prompt do you think they used ?

My device is iphone 17, but it says 18 for some reason. Same with my brother’s device.

I ORDERED TODAY(2 JULY) RECEIVED AN EXPIRED PRODUCT
TALKED TO THEIR "AGENT". THEY KEEP ON REPEATING THE SCRIPT "CANNOT VALIDATE". THE EXPIRY DATE CAN BE CLEARLY SEEN THEN HOW IS IT NOT VALIDATED.
THREE CALLS LATER AND ONE EMAIL CONVO LATER STILL SAME REPLY. ABSOLUTE WORSE.
WHILE TALKING TO THEIR AGENTS THE CALL IS BEING CUT WHILE I'M SPEAKING. NO MANNERS NOTHING. YOU ARE DONE SWIGGY INSTAMART.

can you guys explain why orders from "Theobroma" and "havmor" missing from monthly Swiggy food account statement???