u/General-Wrangler-513

So i previously posted in regards to the microphone not hearing me when speaking the "hey meta phrase, or using the double thumb shortcut gesture to wake the glasses. It will open, then time out. After speaking with a Meta representative it was stated after lots of trouble shooting that i had defective glasses and that I should return and exchange the glasses which i did.

Fast forward to today, the problem still persist. So obviously this isn't a hardware issue I exchanged at Best Buy using my extended warranty without issue. Meta needs to add a toggle switch again to re route how the microphones are used exactly how they did on their older pair of glasses, and before any one ask, it's literally in the settings menu of the non display glasses.

There have been other people who stated earlier they are experiencing the exact same issues, maybe it has something to do with nose shape or width, regardless, this should not be an issue on a almost $800 plus pair of glasses.

My choices now is the return the glasses and just get a store credit, towards something else, or try to wait to see if meta will correct this issue as they have with their previous pair of smart glasses.

Suggestions anyone?

Can we please get a universal toggle switch for all pairs of metaglasses to alleviate any issues with the microphone? This should be a standard . It appears this option is missing from the newer glasses including the displays . Thanks

The microphone toggle switch for issues with the microphone are not available on display model and it's a problem, I've put in several tickets and this has been ignored. The listening microphone for the hey meta command or asking ai questions is different from the ones used in voice dictation and responding to text messages. Meta had an option for all glasses except their most expensive pair?!?! Why isn't this universal as this was an issue with other meta glasses before receiving a simple work around. I think it has to do with the shape of some noses. Has any one else experienced this problem?

The microphone toggle switch for issues with the microphone are not available on display model and it's a problem, I've put in several tickets and this has been ignored. The listening microphone for the hey meta command or asking ai questions is different from the ones used in voice dictation and responding to text messages. Meta had an option for all glasses except their most expensive pair?!?! Why isn't this universal as this was an issue with other meta glasses before receiving a simple work around. I think it has to do with the shape of some noses. Has any one else experienced this problem?

I would advise everyone to turn this feature off. With every update something breaks. It's better to just wait and see. I can't believe this keeps occuring, maybe it's the people they are laying off (jobs). How they keep screwing the battery drain up is insane.

Why does every update of the glasses or the app break the battery? Can we please get a permanent solution to this problem meta?