u/Giul_Xainx

A fellow dasher I know has a new problem he can't solve as his account is on review. He has no criminal record, no accidents, insurance is up to date with state farm. He's been experiencing a lot of weird things happening to his dasher account. He was one of those cars pretending to be an ebike. All of a sudden he's getting long range orders and no short ones. He has it set to ebike but it keeps giving him long range orders. His ratings are typical with the acceptance near 65. He is still a platinum dasher. He keeps taking the highway and speeding through streets to complete deliveries. All of a sudden his account is under review. No cv sent. No way to login to dash it just says under review. It's been 4 days and he still log in.

Is anyone else pretending to be an e-bicycle dasher with a car? Has your account been doing weird stuff like your acceptance rate going down because you missed an order? Or suddenly getting far deliveries you don't normally see? Has your account suddenly been placed under review seemingly indefinitely?

I keep running into a problem that seems completely preventable, and I think more Dashers need to start bringing attention to it.

I arrived at a restaurant to pick up an order and gave the employee the customer’s name. The employee told me, “We already gave that order to another Dasher.”

So I asked an important question:

When that Dasher came in, did you ask them to tell you the name on their order, or did YOU say the customer’s name and ask if that was their order?

That distinction matters.

There are Dashers from many different countries and backgrounds, and English is not everyone’s first language. A driver may misunderstand an employee, especially in a loud restaurant, through an accent, or when communication is difficult.

Imagine a Dasher walks in and says they have a DoorDash pickup.

The employee looks at the bags and says, “Order for Jessica?”

The Dasher thinks that must be the order the employee is giving them, says yes, takes it, and leaves.

Now Jessica’s actual Dasher arrives ten minutes later and hears, “Someone already picked it up.”

The first Dasher may now be accused of taking or delivering the wrong order. The customer doesn’t get their food. The correct Dasher wastes time dealing with support. The restaurant may have to remake the entire order. Everyone loses.

There is an incredibly simple way for merchants to prevent most of these situations:

ASK THE DASHER TO PROVIDE THE CUSTOMER’S NAME.

Employee: “What’s the name on the order?”

Dasher: “Jessica.”

Employee checks the tablet/receipt: “Jessica? Got it. Here you go.”

That is actual verification.

Compare that with:

Employee: “Jessica?”

Dasher: “Yes.”

That proves almost nothing. You supplied the answer before asking the question.

This is basically the same reason someone verifying your identity shouldn’t say, “Your PIN is 4821, right?” and consider your “yes” sufficient verification.

And when a merchant hands the wrong order to someone because they never actually verified which order that person was there to collect, I don’t think all the responsibility should automatically be dumped onto the driver. The merchant is the last checkpoint before that food leaves the building. If the employee supplies the customer’s name and accepts a simple “yes,” their verification process helped create the problem.

Obviously, Dashers should still check the name shown in their app and make sure they’re leaving with the correct order. Drivers have responsibility too.

But restaurants can eliminate a huge source of confusion with one tiny procedural change:

Don’t ask: “Are you picking up for John?”

Ask: “What’s the name on your DoorDash order?”

If more restaurants consistently did this, there would be fewer wrong pickups, fewer unnecessary remakes, fewer calls to support, less wasted time, and fewer drivers potentially getting blamed for an avoidable mistake.

If you arrive and your order was “already picked up,” ask the employee how they verified the previous Dasher.

Maybe if enough of us point this out, merchants will start using the better question.

This customer placed an order on door dash for some food. This customer ordered something that the restaurant ran out of. The manager of the store could not get into contact with the customer because the phone number is invalid. I arrive at the store and the manager tells me about the items they are out of. I try contacting the customer through door dash. It says customer texting ended. Even the door dash app knows the customers phone number isn't working. I text in some notes about the order for DD support to look at later.

I allow the manager to make substitutions for the items that were out. I attempt to call the customer. The line just dies. I leave the store and make it to the address. The customer has two kids answering the door.

Here is how I got the customer to come to the door.

"Hey do you guys have a phone number for this order? The manager has been trying to contact you because they ran out of something."

Customer comes out of hiding. The whole children thing fell apart. I collect a phone number from the customer and add it to the notes for the order. Customer admits to me he used random numbers for his phone number on door dash.

Be warned;

Customer attempted to say he didn't deliver his order. I got a CV today.

Look out for this!

I have been trying to tune my motorcycle for the last 4 months. I have a 2018 flsl, 124 upgrade (bigger bores, ported heads, upgraded Harley injectors, larger metal throttle body, thunder header exhaust pipe, Harley Davidson high flow air intake filter style oval shaped, s&s 550 cams.) and I have been through 3 base maps. And we bought a tune from dynojet.

Map 1. Kept hitting a rich code and the ve cells wouldn't fill. throttle said it was only opening up to 10%.

Map 2. "Oh shit" throttle response from 0 load bike falls flat on its face.

Map 3. Rich codes and idle problems. (Likes to idle at 770. Then fluctuates to 1,300.) but at least we were getting better ve cells filled in because the throttle position was finally registering correctly.

This current map 3 has been pissing my mechanic off and myself. We have cut the low end 8% and it still doesn't force the bike to cough. But we are still getting weird idle fluctuating between 750-950. Sometimes hits 1,300. Then back down towards 950, then 750-950.

The target idle is set to 998 on the ecm. All sensors are coming back to 1.0 or 1.30 on the computer. There are no vacuum leaks. We tried the carb cleaner test. Nothing changed the idle. It is still running rich.

The spark plugs are black. The front header is showing signs of trying to clear it out.

The bike is still running rich. We have cut cut cut. Tried the auto tune. The people at dynojet had also sent us wrong tunes before. This last time asking them about the oh shit throttle response they sent us a new base map that has a pause in the throttle.

We are getting ve cells filled. This latest tune produced better hits on the log than the first two.

It's driving us nuts. Everything else is running awesome except the idle and rich codes. It's still running rich.

we have done 150 runs total across all maps and edits. and yes we paid for a dynojet tune to begin with.

The next thing the mechanic is going to try is a pro tune with the sensors hooked up. I'm not asking for a tune, I'm just looking for an audience to feel the frustration with me.