Yall need to step up QC
I doubt anyone from klein reads this but what is happening in your QC department? Did you lay them all off ? Are you using ai for this? Whatever it is its not working. I have no replaced my 11 in 1 three times because the handles fall off, your mini ratchet changes direction or stops working when it wants to, not to mention a laundry list of other quality issues I've had with your tool over th past year and a half. No wonder yall are getting your ass kicked by milwaukee and knipex