Has anyone else been charged for returned STB?
I returned one set-top box about a year ago, and haven't heard anything about it. Now my bill is $650 for this month claiming they never received my setup box even though I shipped it through UPS last year. I don't even know how to prove to them that I sent it back. I feel like this is not the first time this has happened to me. Has this happened to anyone else or is this a regular thing with verizon?