Geek Squad is an absolute nightmare!!
I recently moved with my family to Florida and we had to purchase a new washer and dryer. Bestbuy had a good deal on a set from GE so we ordered them on June 27th. The earliest available date they had to install the units was yesterday, July 3rd.
The delivery truck arrives and the guys unloading the dryer were having it at each other, yelling the shit out of their bodies and my kids were watching them fighting (we ended up moving them to the backyard). They come, install the dryer and then tell me they did not bring the washing machine. I get a call from Bestbuy customer service saying they could come today (July 4th) and now I was told the earliest date they have available is July 10th.
Now I am home with my wife, 2 kids and have no way to do our laundry because of someone else’s incompetence and Bestbuy’s inability to fulfill their order. This is the first and last time I use their service or purchase anything from this company.