
No Response From X-Plane.org Store Support
6 days ago, I wrote an email to sales@x-plane.org about questions about Store Credit in X-Plane.org Store. I hadn't got respond yet or any emails related to confirmation (like Roblox support). I did research and it mentioned that X-Plane.org Store support would respond message mostly under 24 hours (90% under 2 hours, and 95% in 12 hours).
I'm not sure if it's something to do with my email I use or their. Let me know your thoughts.
Note: I don't have a store account linked to the email I sent (from screenshot), I use different email for my main store account which they're more personal use such as online shopping.