Hey everyone,
I’m having a really frustrating issue with my Philips AC2220/10 air purifier and I’m running out of ideas...
The device connects fine at first and works normally. I can control it via the app without any problems. But after a few hours (sometimes up to a day), it just disappears from the app and shows as offline.
Here’s what I’ve already tried:
Set up a separate 2.4 GHz network (device is connected only to that)
Disabled WPA3 → using WPA2
Assigned a static IP address in my router Reset and reconnected the device multiple times
Reinstalled the Philips app
Checked that the device is still connected in the router (sometimes yes, sometimes no)
What’s weird: The WiFi indicator on the purifier stays solid (so it thinks it's connected). In the router, it sometimes still shows up, but I still can’t control it via the app. Other times it completely drops from the Networks.
Has anyone experienced something similar with Philips air purifiers? Any ideas or fixes that actually worked?
Thanks in advance!