u/Gudakesa

A CAPM candidate I'm working with sent me this question. I do not have the correct answer from them yet, it was during a practice exam. I think it's a bad question.

>A company is using Kanban to manage workflow in an adaptive project environment. The team completes the tasks continuously; however, stakeholders are expressing concerns that some of the completed work is not having an impact on key business goals.

>**What would describe success in this scenario?**

>A. Success is defined solely by completing the highest number of tasks.
B. Success is achieved if the team avoids changes after work starts.
C. Success is achieved by focusing on delivering the most valuable work.
D. Success means finishing the work exactly as defined, even if priorities shift.

Is the question asking how the team defines success? Or...is it asking how the stakeholders define success? In my mind I see C as the correct answer because the stakeholders are expressing concern that they are not getting the value they expected from the product being delivered. However, I could also make a case for D; the team is focused on delivering the tasks, so they are using "work completed" as their metric.

The problem inherent in the question is that the team and the stakeholders are not in alignment on what good looks like, so they have two different definitions of success, and therefore the question "What would describe success in this scenario?" has more than one answer.

In the end I said that I could make a case for all four responses, but only C takes the stakeholder's view into account; the team is delivering work, the stakeholders are expecting an impact to the business goals, so the definition of success has to be C.

Thoughts?

A CAPM candidate I'm working with sent me this question. I do not have the correct answer from them yet, it was during a practice exam. I think it's a bad question.

>A company is using Kanban to manage workflow in an adaptive project environment. The team completes the tasks continuously; however, stakeholders are expressing concerns that some of the completed work is not having an impact on key business goals.

>What would describe success in this scenario?

>A. Success is defined solely by completing the highest number of tasks.
B. Success is achieved if the team avoids changes after work starts.
C. Success is achieved by focusing on delivering the most valuable work.
D. Success means finishing the work exactly as defined, even if priorities shift.

Is the question asking how the team defines success? Or...is it asking how the stakeholders define success? In my mind I see C as the correct answer because the stakeholders are expressing concern that they are not getting the value they expected from the product being delivered. However, I could also make a case for D; the team is focused on delivering the tasks, so they are using "work completed" as their metric.

The problem inherent in the question is that the team and the stakeholders are not in alignment on what good looks like, so they have two different definitions of success, and therefore the question "What would describe success in this scenario?" has more than one answer.

In the end I said that I could make a case for all four responses, but only C takes the stakeholder's view into account; the team is delivering work, the stakeholders are expecting an impact to the business goals, so the definition of success has to be C.

Thoughts?