Amazon sent me a used high-end gaming mouse… TWICE!!
I ordered a Logitech G Pro X Superlight 2 from Amazon for $179.99 + tax, expecting a brand new mouse.
When the first package arrived, I immediately noticed the box had clearly been opened before. It looked like a returned or used item. Then after opening it, I found out the mouse inside wasn’t even the Superlight 2 — it was the first-generation G Pro X Superlight.
At that point I was already furious, so I contacted Amazon customer service. To be fair, the rep was polite and quickly arranged an expedited replacement, which made me think the issue would be resolved right away.
But then the free replacement showed up the very next day, and somehow it was even worse.
The second one was also clearly used, and this time the signs of wear were even more obvious than the first one. So now I’ve paid full price for a “new” Superlight 2, and Amazon has managed to send me used junk twice in a row.
I honestly don’t understand how this even happens, especially for a product at this price point. One mistake is already bad enough, but sending a second used item right after the first screw-up is ridiculous. They gave me returnless refund but, man, I'm so done with Amazon
Has anyone else had Amazon do this with gaming peripherals?