PRE Platform Update
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We have done and are doing everything within our power to keep the platform accessible for as long as possible, and several team members are continuing to help users despite no longer being paid. No one is more saddened by this shutdown than we are.
Due to third-party vendors shutting down portions of the backend sooner than anticipated, some users may no longer be able to complete withdrawals through the platform. Where possible, we will manually process withdrawals for users with eligible balances of 500,000 PRE or more.
All manual withdrawals will be sent on the Base network only.
If you qualify and require assistance, please email questions@presearch.com with the information listed below. Never share your private key, seed phrase, or wallet recovery phrase. Presearch will never ask you to provide them.
Web3 users
For instructions on unstaking and withdrawing PRE directly to your self-custodial wallet, please refer to our guide:
How to Unstake PRE Through BaseScan
If you need help identifying your node ID, staked keywords, search stake, or other information required to complete the process, please provide:
The public wallet address associated with your Presearch account
The email address associated with your account, if applicable
We will use this information to locate the relevant records and provide the details needed to complete your unstaking transaction.
Web2 users
To request a manual withdrawal, please provide:
The email address associated with your Presearch account so we can validate your token balance, stakes, and rewards
A Base-compatible Web3 wallet address that you personally control and where you would like to receive your PRE
Do not provide your Presearch deposit address, an exchange deposit address, or an address on another network.
Thank you for your patience, understanding, and support.