
Unbelievable DHL Failure
After weeks of communication with DHL and being assured repeatedly that they had everything they needed from me I just saw that the tracking information states that the package is being "Returned to shipper".
I have provided DHL with the watch worksheets more than three separate times for this package and have been assured by their customer support (countless times) on the phone, via web chat, and by email that they have everything they need to release the package and that it was simply being processed. With no warning or attempt to contact me I now see that the package was returned to sender.
Please advise on what happens with my package when you receive it. I am truly in disbelief at this given I have received dozens of packages enclosing probably 100 watches from Buyee at this point. How in the hell does something like this happen. I contacted DHL every couple of days over the course of weeks to ensure they had everything I needed to provide them and I am now watching four watches potentially disappear!?