u/Holiday-Celery2041

▲ 12 r/InstagramDisabledBans+2 crossposts

Disabled on FB and Instagram - Facebook sent a link to recover account

Here to share my case and hopefully hear some experiences.
May 7 both my instagram and my Facebook were flagged, and I was requested to submit my ID which I did. Instagram was disabled a few hours later, but Facebook stayed in review for the next day.
This morning I received an email from Facebook “unlock your Facebook account” saying they think I were hacked, and a link which restored my account.
I immediately signed up for meta verified and contacted them about my Instagram. I shared screenshots that the accounts are registered with the same email and phone number, that my Facebook was restored but the restoration email probably didn’t reach my Instagram because it was already disabled by then.
To my surprise the support agent asked if I could talk on the phone and called me, we spoke (it was a real person and not AI- actual shocker!) he took some more information, verified the story and said he’s passed my case to a specialized team in account restoration.
I’m trying to get a clearer picture of my situation and the case, so I’m asking -
Has anyone else spoken to Meta on the phone?
Has anyone had their case forwarded to the specialized team?
And, has anyone gotten that email claiming they suspect your account was hacked and then restored?

Feel free to share differences and similarities with your own story. Maybe we’ll paint a clearer picture on what’s going on.

reddit.com
u/Holiday-Celery2041 — 14 days ago
▲ 3 r/InstagramDisabledBans+1 crossposts

So, meta banned my ig and my Facebook. I submitted my ID and a selfie video verification, and so far it’s still in review. Judging by recent posts, i realize it could be in review for a very long time.

So, since my Facebook was deactivated too, I’m asking - has anyone tried paying for Verified on a new / unrelated account and the seeking chat support for your banned account?
Does that work at all? Or do they only provide support to the account that was registered?
Since all my accounts were deactivated I obviously cannot use verified support for my main account. Such nonsense situation lol.

reddit.com
u/Holiday-Celery2041 — 15 days ago