Advice on changing vets or staying and moving on
3 weeks ago my 4 cats got ill one by one, and I took 3 of them to a private vet that we've been to twice before. We registered them all there because my partners dog, 14 years old, has been there since she was a puppy and they've always been the best vets ever with her.
They were super nice and gave us medicine to try. One of my cats was already ill with IBD, and her body couldn't overcome this new illness so we went back with her and agreed to put her down the following Monday at 2pm.
I looked online at their website and saw that they have a separate room in the back for the family. It said on the website we could take as long as we needed with our pet.
On Monday we arrived at 1:45pm and got taken straight away to that room in the back. We were given a few minutes to get seated and get my cat comfortable and then the lady came in with the injection. I panicked and asked her if she's doing it right now and she looked at me and said she was. I told her we needed time to say goodbye to her first and she got really mad (I didn't realise she was mad) and told us that it is an appointment and she's got other places to be. My partner told her we'll do it at 2pm since that's our appointment time and showed her the time on his phone. She agreed and left and slammed the door which is when I realised she was really mad. We called her in at around 1:58pm because I felt guilty for making her mad and we had all said our goodbyes. She was really weirdly smiley and fine by then and everything else went as normal as it could. She told us once she put the injection in that we could stay in there for as long as we wanted
I've been thinking of how horribly wrong it went since and I dread going there again for if my other cats need putting down. Even imagining going for a normal appointment scares me. But she's one of the best vets in our town and so so many people talk highly about her and the place itself and I don't want to deny my cats good healthcare. I'm wondering if I should just try to move on from it or if I should change vets
Edit: This lady was the vet and the owner of the practice