u/HotContribution711 — reddlx

Account restricted

Im unable to make e-transfer or any type of transactions, it says to call but its been over 2 hours and a half waiting on the line with no help.

I used my card all weekend long and I had no issue whatsoever.

If you decide to restrict my account for security reason, ITS YOUR RESPONSIBILITY TO CALL ME. It’s insane they just expect us to figure this out while trying to use the card and realize its blocked !

And you can’t just wait around 3 hours for them to pick up the phone.

Also, if you always have 2-3 hours of wait period, it’s not unusual or special circumstances. You’re short staff.

Jesus.

reddit.com

u/HotContribution711 — 10 days ago

▲ 1 r/KohoCanada

App

Really just here to say from the bottom of my heart how much I hate the app. I truly believe the app alone will be the reason for me to close my account. It’s a farce, especially for people using KOHO as their principal account, don’t make that mistake.

reddit.com

u/HotContribution711 — 2 months ago

▲ 202 r/Panama

Hi, my friend has been at this resort for a week and we haven’t heard from her in the past 24 hours. The hotel doesn’t answer at the front desk and she has been offline for almost 30 hours now.

She was leaving the resorts to explore the city yesterday April 29 around 10:00 AM.

What is the next step considering no one is answering over there and she doesn’t seem to have access to her phone.

She is supposed to leave tomorrow morning to come back to Canada.

Thank you

Edit 1 : Thank you everyone for the emails and phone numbers, we reached out to all of them and we are trying to get the police involved as well.

The hotel is questioning the security guards and checking the cameras but they won’t go in the room.

She is not answering the phone in her room.

We don’t know where she went in the city, just that she was going to explore and it wasn’t a hotel type activity.

We are also hoping she just lost her phone

u/HotContribution711 — 4 months ago