u/HumanPanda99

So pretty much I bought tickets for a concert that got canceled, i used the klarna option through apple pay because using normal klarna wasnt a option with this venue. I was told i was getting a full refund by the venue months ago. They have since told me they sent it to klarna in april but klarna says they haven’t received anything and are still looking into it? Anyone else deal with this? Any tips or insights?