should purchase requests stay in the ERP
Hello there. I work at a logistics company. We are now trying to optimize our purchasing process. So we used our ERP mostly for purchasing through it. But the problem is that more than 100 employees need access just to create to submit purchase requests and attach quotes. And because of this licensing costs increase (per seat). Additionally many employees find it hard to work with, maybe because it is designed for finance teams.
I mean, from our finance team’s perspective our ERP works very well. I am just not sure if we are building correct process around it or not. In this situation, would you as a decision maker keep purchasing inside your ERP or have a separate intake system? Interested in opinions and experiences of finance teams.