CMV: Tipping Before Receiving Service is Silly, and It Would Be Justified to Not Do So.
I feel it's important to start by saying, I do believe tipping in some circumstances, like in a traditional restaurant setting, has merit. Tipping/No Tipping in general has been done to death, and I while I understand arguments against tipping in general, that isn't the point of this post.
My view is that tipping before receiving service is not really tipping, as tipping, even when conventional, should reflect, at least to some extent, the quality of the service and/or food received. Asking for a tip at the coffee shop before I get my coffee isn't really informative to anyone, as the only portion of service I've received so far is the taking of my order. Further worse examples include ordering online, where I don't dispute wanting to tip based on how prompt my order was out, whether I was helped right away or not, the correctness of my order, and the quality of my food, but I know none of those things when I place the order. The tip is either a shot in the dark, a hope of tipping in advance to buy better service/food, or an expected uncharge, which I'd rather just have reflected in prices.
I can see two main counterpoints that I'd like to address here:
Convention. If you're okay with tipping in a sit-down restaurant, you're likely okay with being expected to tip 15 or 20%, so why wouldn't you be okay with doing the same here (even for a different %)? My reasoning is that while I would tip 15-20% for normal service, I would tip little to nothing if the service/experience was absolutely horrible. Here, I can tip 20% even and still get poor service and food quality. So it's back to being a hope/purchase than a thank you for good or even standard service.
Practicality. I don't disagree that asking for the tip before is more practical. But if you can't find a way to make cash tips work or have some form of separate tip payment pad, then just don't accept tips if you have to pay before service.
But tipping before service is extremely prevalent, so what am I missing here? Thank you for your time. Change my view.
Edit: I'm not talking about delivery apps with online ordering. Yes, that's different than a food service tip, but I was referring to ordering online for pickup.