u/Icy_Neighborhood_135

Hello, I have ordered a Ryzen 7 9800X3D and recieved a perfectly intact empty box. I was asked to provide picture of ID, biometric face scan, contact police and to receive a CRN as well as submitting a customer appeal form. I have done all of this and Amazon is still refusing my refund - should I just chargeback?

I have made 30+ in-app requests speaking to the outsourced „associates”

I have emailed the following accounts with ZERO response:

ceo@amazon
jeff@amazon
managingdirector@amazon
cis@amazon
andy.jassy@amazon
escalation.resolution@amazon