u/Iittletart

Hello. I hope this isn't to complicated to explain and that someone might have some expertise to offer on a problem I have been having this week.
When I have been playing games I have been getting a black screen crash, a message that says "Kernel-power 41" and then a reboot. It doesn't happen with all games, but does with some games. This last week I have been playing AC Odyssey, a game I have been playing on this PC since 2021 and that my PC is more than capable of playing. But I have been getting black screen crashes. At first is happened after playing for a few hours, and then the time has shortened, and now I get about three minutes of game play before it reboots. I decided today to give up on AC Odyssey as the rest of my games have been working, but now I am getting the same crash in the new game - Paralives - so it seems to be a growing problem.

I have tried so many troubleshooting suggestions and nothing seems to be correcting the problem. I have changed settings in AMD, Steam, Ubisoft, Discord, and Microsoft with no solution. I have run scans and diagnostics in Command prompt. I have stress tested my PC. I have used a usb-hosted memory test that ran 3 hours of testing on my RAM and found no problems. I have updated every driver. I have checked my heat levels (fine). The power source on my PC is less than a year old so I know it isn't failing. I have uninstalled and reinstalled every app that I can think of. I have done more than all this, but I don't want this to get too long.

The next issue is that my PC is not generating any dump files even though I have gone into the advanced settings and said to always make a dump file. The Event Viewer and "Who Crashed" both say I have had a crash but that no dump file was made.

Can anyone please help me figure out what is happening? I am open to starting over with my troubleshooting, and I am hoping someone else might have had a similar issue and know the perfect solution. Please feel free to ask me any questions or to give recommendations.

Here is the userbench data for my PC just to give some info on my PC.

Hello! I have an issue that has been pernicious and persistent.  At some point in playing AC Odyssey my PC with lag for a moment and then crash to a black screen.  It flashes a "Kernel-power 41" error before restarting.  It only happens when gaming.  AC Odyssey has had this issue on and off since 2023, but typically updating drivers and making sure my settings haven't been reset will fix it.  Typically it is an AMD update and either using the current version or just rolling back to the last version has worked for me for long stretches of time.  This week though my game has become completely unstable, crashing within 3 minutes of loading or even on the loading screen (which has never happened before). 

This time however I don't seem to be able to locate the issue.  My PC is not new, but it is the same one I have been playing AC O on since 2020 and it was more than capable of running the game on max settings at the time though I see compared to today's PCs it is not that powerful for gaming any more.  Now I have the settings all turned down because so many guides say that it is caused by high settings - but I could play with high settings for years and this game is an even older than my PC game (I actually don't have issues with new games at all).  I have been doing so much troubleshooting, following tutorials and help guides, doing so many steps that I understand well enough to follow but not understand enough to know what I am actually doing to fix the issue.  Also, my situation seems unique as everything is saying a dump file will be generated, but both "Who Crashed it" and my Event Log are telling me that a crash has happened but that no dump file was generated.  So I don't have that resource.  

So after days of frustration I thought I would sort of stop where I am currently and see if there is someone who understands this better than me who can offer some advice.  I don't want to make this too long so I won't list all that I have done but if you want to know I can add it all in the comments.  Thanks for any help!  I really want to get back to Ancient Greece.

 userbenchmark test link

TLDR:

Problem: Black screen crash "Kernel Power 41" error when playing AC Odyssey

 Ask me anything you might need to know. I have done a lot already.

https://preview.redd.it/k7g7r8s3645h1.png?width=933&format=png&auto=webp&s=b4b099135aa1f4a8f4d8ade8c7021069ea9bfe0a