Workers have taken my cart 2x this week?
On Wednesday I was at stop & shop and had 5-6 items in my cart. The store was not busy (I wasn't blocking anyone pathways) and parked my cart at an endcap and stepped away for 1 minute (no exaggeration) to grab a bag of chips and when I came back, the cart was gone. I spent 10 minutes walking around the store looking for it thinking a customer took it, but nothing, and I had to leave without buying anything because most of the items were grab & go prepared items and I got the last one... Fast forward to today, I go to a different stop & shop a few miles away, grab a cart, grab some popsicles and put them in my cart and then park at an endcap again. The store is 90% empty (not busy.) I'm gone this time for TWENTY seconds to grab bread and when I get back, I see a worker running off with my cart with the popsicles. I have to jog up to her and she's handing my cart off to a guy worker saying "bring it to self checkout" and I'm saying "that's my cart, that's mine" and the guy just shrugs and is like "oh." Not even a "sorry about that" wtf?? I understand if you think a cart is abandoned, but how are you gonna see any random cart and just take it, when if they had waited 1 minute they'd see in both cases it wasn't abandoned?
My sister worked at a different (not either of these 2 stores) stop & shop for 2-3 years and said it was horrible and people were beyond dumb..... is it yalls policy to just see a cart and take it? Not wait a few minutes to see if someone just stepped away for a minute? Lesson learned though, only going to Market Basket now and can't step away from cart for 30 seconds without it getting taken.