r/stopandshop

Hey y'all apologies if this sounds like me complaining ahead of time I just don't know if I'm the only one feeling like this.

So I've been full time online pickup for a little over three years now and have been a lead for over a year and especially in the last few months with all the extra orders and all that I've felt super burnt out. I haven't had this much issue in previous stores as I do at the one I'm currently at. For one my current group of people is... less than stellar. About two thirds of them shop under the 105 items per hour pick rate (some going as low as the 60-70 range) and everyday there is some drama between them. Management seems to be in no rush to replace them with more competent people no matter how many times I tell them I need better help.

Along with that the amount of people I have in my department compared to the amount of hours they give me for the schedule is ludicrous. I have 12 people in my department and they only hand out about 300 hours give or take. I'd love to say that's enough but 4 people (including myself) get at least 30 hours each week so it ends up turning into having to cut half the people down to the 15-20 hour range just to get by.

One last thing because this is already getting too long as is but it feels like management doesn't actually give a damn about the department. I understand they have an entire store but I've gone entire shifts without ever seeing them come in and check on us. And if and when I have to page them because something happened or we've fallen behind they like to take their sweet time responding so it makes it seem like they don't care about us.

This was more of a rant but I guess if anyone has felt something similar I'd love to hear about it or has advice on how to handle the burn out that would also be appreciated 👍

I’m currently a part time employee in click and collect, I’ve worked at stop & shop for almost 3 years now. The floral manager at my location no longer works there, so my store is using people from customer service to fill in until they get a new full-time replacement. What are the odds of the store manager taking me into consideration if I express interest in the position? I know nothing about floral and haven’t really worked there before, aside from helping with cleaning and bringing their boxes upstairs. But there are people in customer service who know the department better than me and probably want the job too. Is it worth a try to ask management about it? And is it possible to be a good floral manager without prior experience? I’m not too sure what the workload is like, along with the daily duties. I know if I get properly trained, I could do it. I want to work my way up in the company and this seems like a good opportunity.

Position: Carts

Context: a week and a half before 4th of July week, I raised concerns of me being a good fit for the July 4th rush due to my physical limitations and overall health on 3 separate occasions, all three of them my manager assured me 2 people would be on the entire week for my position. On Tuesday (my first day working this week) there was not two people on, and I was told by the same manager that they don’t put 2 people on morning shifts at all. I work 8am-1pm. Based on the schedule that she had already created before me raising my first concern, she never planned on having two people on like she reassured me she would after already having the schedule done for this week. On Wednesday about 2/3rds done with my shift, I was on my 15 crying on the phone to my mom and sponsor trying to get guidance on just making it through my shift, a co-worker happened to notice me, they took it to management, management told me to go home and not come back until I am in a better headspace to continue working. I do wanna add, the manager who told me to go home approached me with genuine concern and I did confirm they do want me to come back when I’m ready. When I had to tell the front end manager who was filling in for the other front end manager, she said “Ok, good, ba bye” and made a shewing gesture with her hand.

This is one of many instances that have formed a pattern of not feeling welcome or wanted at this store and bordering just not feeling very safe at all. I do wanna add that I’m in recovery, I’m 8 months clean, and I work a 12-step program so I’m literally all about what I could’ve done to contribute to this happening, and it’s sometimes hard for me to get the bigger picture and all contexts at once. I’m just wondering if any of you guys have experienced this or something similar.

I'm working today and have no clue what a courtesy clerk does. If you know please tell me.

I’ll start by saying SOME of the people are great. Outside of the 50 year old man that is constantly leering at me while I work, or the racist pieces of shit just jumping to antagonize minorities in the workplace, I have co-workers who are good people getting stiffed by the incompetent morons in managerial positions who im not even sure have a soul.

These people are evil to me and I’ve worked in scenarios where my old boss was literally fucking employees. I’ve seen my managers scream at employees, drive them to tears for sitting down after long shifts. I saw one of them force my co-worker to DRIVE TO A CUSTOMERS HOUSE to drop off a singular forgotten bag and barely even get a talking to. I overheard a conversation where they were commanding my elderly co-workers “work faster” like these poor people aren’t already trying their best while they refuse to hire anyone else..hours.

My location is stuck at under 10 workers and we’re all stretched incredibly thin as is with them scheduling less than 3 people on the busiest days of the week. People drop like flies because of how genuinely rotten the managers are, we just got another great shopper quitting because my manager wanted to fire him for his hours changing, despite him trying to be as accommodating as possible.

Everything is gross, theres a horrible eggy smell that comes from the warehouse that everyone has just gotten used to and does nothing about despite complaints. A roach looking bug nearly crawled on me once when I was shopping. They hired a bunch of special needs people for cart attendants and gossip and laugh about them while those people are outside for hours at a time in 90 degree weather wrangling carts.

I know retail is generally just a miserable experience regardless of the store but this is like, exceptionally bad to me lol. I don’t have long here but im kinda wondering how common this is for stop and shop locations to be full of evil managers

Hello, I'm a college student, and I'm finishing up my STEM degree soon. I've also been a part-timer at stop and shop for a little over 2 years.

Now, obviously since I'm getting my degree soon, I don't intend on staying at stop and shop long term until I can secure a job in my field. Obviously the reason I got this part-time job was to pay for tuition and books, bills, and some other personal expenses, so I still need the money from this job.

I'm applying to various government jobs in STEM, and they all require extensive background checks which will require contacting my current employer stop and shop.

I don't really know how to approach management about this, what should I tell them?

Will they get annoyed that I'm searching for other jobs? I am a pretty good part-timer, but my department is always in a mess and backed up but thats because of short manpower and crappy hours. Anyways, I never been in trouble, never written up, or given any other warning during my time here. I think they would be pissed if I were to leave or mentioned searching for other jobs lol.

Could they even say no to providing requested information?

Could they retaliate against me by putting me in an another unfavorable position at stop and shop like maintenance or pushing carts lol?

Can they write me up for calling out on 4th of july?

Past 3 years ive had weekends off, and new SM refuses to take this Saturday off that they messed schedule up on

I dont have a availability sheet made up but have working same sched for 2+ years no weekends

They also gave me friday off so no holiday pay? Way to use me lol

Do better stop and shop. My mom has worked there for 25 years. Through all your strikes and changes. She’s seeing young people come and go. She’s been loyal, on time, selfless, dependable, and hard working. She’s stood on her feet for 25 years as a cashier as she’s seen younger people need chairs. She’s torn down boxes, bagged, portered, done the carts. All while young people disappear.
She’s dealt with upper class customers talk down to her and complain when they feel “challenged” or “offended”.

But after 25 years of work, she gets a tiny pension and a gift worth no more than $100.

Looked up the watches S&S you buy them in bulk for like $50.

25 years I’m sure management gets a lot more than that. But a cashier who was a strong single mom and the actual face of the store, she gets a north face hooded sweatshirt worth $35.

Do better stop and shop.

How long does a part-timer have to work at S&S before they get time and 1/2 on Sundays and holidays?

Best of luck having to tell customers you can only open 3 self scans because of Rhode Island law lol

https://webserver.rilegislature.gov/BillText/BillText26/HouseText26/H7290.pdf

https://www.wpri.com/news/politics/ri-becomes-first-state-to-establish-grocery-self-checkout-limits/amp/

I’ve been working in bakeshop for about 2 years and have been wanting to change departments and work in my/hbc. I previously helped out there and really liked working there and I’ve just been really sick of bakeshop. However, my department only has one full time employee right now because our other one got pulled to another store to help. I’ve been communicating with the store managers for about two months that I wanted to switch departments Which was before our full time employee even left. But whenever I talk to one of the store managers about switching departments, they all give me a different answer. Some of them are saying oh I have to wait for that full-time employee to come back and then one of them is saying that in the next couple weeks, I could potentially switch to GM/HBC. The fact that bairship is only relying on part-time employees right now. Honestly makes me wanna switch departments even more. I’m not really sure what to do. I don’t know if I should keep bothering the managers and reminding them week after week or I should just let it go. Any Advice would be appreciated.