Sixt Hire Car Company Claiming Damage
I recently hired a car through Expedia from Sixt in Devon England for 4 days and a hour after returning it I get a email saying there's two 5cm scratches on each door. Included in the email was a form with a drawing of a car with crosses indicating where the alleged scratches are. No photos. Thing is although I had to sign to collect the car when I returned it no came out of the office and I wasn't asked to sign anything. A young Valeter who was cleaning cars came and took the key from Me and that was it! Nothing said about checks etc.
They've said there'll get back in touch with Me again after saying, and I quote 'There is no action needed from your side at the moment. We are reviewing the matter and will reach out shortly in case further clarification is needed'.
I very regretfully made the mistake of not taking photos before the pick up! Big mistake I know!
I also took out full protection Insurance at the time of booking as offered by Rentalcover.com would this kick in?
Thing is I feel aggrieved about this as I am certain I didn't do this damage and hundreds of 'Sixt Scams' examples come back for the same kind of thing when you google it.