u/Illustrious_Tip8757

Hey everyone, just curious if anyone else has been following this or has the tea. If I remember correctly, when the brand Taneli launched, Elizabeth Vivian was heavily associating with Andria, and it was originally framed as a venture started by three friends. Later on, Andria quietly stopped being a part of it. Now, Andria just launched her new store in Thrissur (Itiha) and I noticed Elizabeth wasn't there at all, nor did she post any wishes or support on social media.
Later on, Andria quietly stopped being a part of it. Now, Andria just launched her new store in Thrissur, and I noticed Elizabeth wasn't there at all, nor did she post any wishes or support on social media.Did they have a fall out?

Long time Marriott loyalist here. My family spent nearly a continuous year staying exclusively at Marriott properties for work. We love this brand. What’s happened recently has genuinely broken my heart.

Here’s what happened:

On April 13, I accidentally booked a cash reservation at a Fairfield in Kansas City instead of using my Bonvoy points. I called Marriott customer care within minutes and the agent confirmed the cancellation. At no point was I told a cancellation fee would apply.

Six days later on April 19, Marriott charged CAD $2,117.53 to my Visa - for a stay that never happened.

What I’ve done since:

•	Called Marriott customer care - promised a refund, never received it and was asked to wait 5 business days.  
•	Contacted Bonvoy program- told it’s the hotel’s problem and asked to contact the staff who approves refund at the property.  
•	Called the hotel twice- directed to a staff member who was on personal emergency leave  
•	Emailed the Assistant General Manager after he reached out- provided everything he asked for same day- five days of silence since  
•	Eligible for a chargeback since May 25 but held off hoping Marriott would do the right thing

Has anyone dealt with something similar? Did the chargeback work? Does anyone have contacts at Marriott corporate who actually resolve these things?

Any help or advice from this community would be hugely appreciated.