ADHD tax from the last place you’d expect
In April I ordered my second Hidden Disabilities Sunflower card to add ADHD to my other hidden disabilities (POTs, MCAS, c-PTSD), because I find it helpful to wear, especially when out alone. The personalised ones are £11.50 + postage and there are quite a few boxes to fill in, as well as choosing different symbols.
I did the initial one ok, but this time I was having a particularly bad day and forgot to delete “Add your name here” and put my name in. I ticked “the card is for me” though, and obviously they had my full name and address. As well as that, they say they keep our data for 3 months.
The card took 3 weeks to come, and wouldn’t you know it, under my photo it says “Add your name here”. 🙄 I was so annoyed at myself, so emailed immediately and apologised, explaining I have ADHD and had missed that part of the form.
Nearly 2 weeks later, they’ve just replied and basically said “Tough. You should have double checked. We can’t reprint it.”
Is it me, or is that a bit of a shitty attitude from an organisation that is supposed to be helping people who have disabilities? It would probably cost them about £2 to reprint it but they want £15. Pffft.
ETA: Not me posting too quickly (thanks, impulsivity 😩) - I replied and had a polite moan, and they’ve refunded me for the wrong one so I can order again. 👍🏻).